IT Service Provider: Service Desk & EDV Help Desk for Companies

WHO WE ARE

Do you want to lead your IT services to success in the best possible way? We offer to you the necessary resources and the know-how for your IT operation. For more than 11 years, we have been inspiring our Group customers with our quality and customized services rendered in Germany by providing high-quality and professional IT support. From application support, infrastructure support, client support via mobile apps to proactive and reactive network monitoring or roll-outs: Benefit from experienced and qualified IT professionals, an ISO-certified and established service desk working according to the ITIL standard .

Download our factsheet to find out more about what makes the GULP Service Desk unique.

IT Support and IT Outsourcing

We support your IT users quickly and competently with an initial solution rate of over 70%

Malfunction and Request Management

Always the right solution: Tailor-made, ITIL-conforming services of the highest quality made in Germany

Order Management

We offer time-saving, coordinate the replacement of defective hardware for you and procure spare parts and peripherals

Network Support

As a premium service provider, we also offer proactive monitoring of your networks in addition to the response to acute disruptions

Software debugging and hardware management

Our experienced IT specialists from Germany look after your standard applications, individual software, roll-outs or inventories

GULP Ticket Calculator

We have developed a ticket calculator for interested customers, which offers you a quick and easy cost overview

If your IT doesn't work properly, this can lead to production downtimes, potentially high costs and can even jeopardize projects. Disruptions in the IT landscape can hinder your work, cause unnecessary costs and, above all, lead to discontent within your IT department.

There is one solution - high quality IT outsourcing. Specialized providers with the necessary know-how and resources can either aid your IT department supporting your users or completely take over the user support. This way you relieve your admins and ensure optimal support for your users.

IT outsourcing means creating more space for important things and saving expenses. But above all, to get competent solutions quickly. GULP delivers exactly those: GULP Service Desk offers fast and focused support for your IT department.

You can calculate the expected costs in advance. The tool currently is only available in German.

As a specialized managed service provider, GULP Service Desk stands for fast and reliable solutions with over 11 years of experience, produced exclusively in Germany.

You will benefit from our expertise gained across industries in both corporate environments and medium-sized companies, from our specialization in IT infrastructure and from our sustainable approach towards our well-paid, long-term employees as well as the environment since all our infrastructure runs exclusively on green electricity.

1. REQUEST →

Your request reaches us through our website, our sales consultants or via email.

2. PLANNING →

Together we analyze your needs and establish all technical and skill-related requirements for your optimal service.

3. NEGOTIATION →

We discuss services, service level agreements like reaction time or languages, as well as pricing and organization.

4. CONTRACT →

The results of our negotiations are being recorded in the service contract.

5. TRANSITION →

Offering regular feedbacks we take care of every aspect you trust us with.

6. PROJECT

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GULP SERVICE DESK

Specialized service provider in the area of service desk services. We have been delivering fast and reliable IT solutions for our customers for more than 11 years with real IT professionals. We work intersectorally for both corporations and medium-sized companies.

GULP Service Desk

ARRANGE A PERSONAL CONSULTATION NOW

WHO WE ARE