ABOUT US    SERVICES   CONTACT 
You can calculate the expected costs in advance. The tool currently is only available in German.

GULP Ticket Calculator

ARRANGE A PERSONAL CONSULATION NOW

Send request

 

GULP-Service-Desk-managed-provider-gr WHO WE ARE

 

Do you want to lead your IT services to success in the best possible way? We offer to you the necessary resources and the know-how for your IT operation. For more than 11 years, we have been inspiring our Group customers with our quality and customized services rendered in Germany by providing high-quality and professional IT support. From application support, infrastructure support, client support via mobile apps to proactive and reactive network monitoring or roll-outs: Benefit from experienced and qualified IT professionals, an ISO-certified and established service desk working according to the ITIL standard .

download-corporateDownload our factsheet to find out more about what makes the GULP Service Desk unique.

 

GULP-Service-Desk-managed-provider-gr OUR SERVICES

 

GULP Service Desk_ IT-Support und IT-Outsourcing_Icon

IT Support and IT Outsourcing

We support your IT users quickly and competently with an initial solution rate of over 70%

GULP Service Desk_ Service Desk_Icon

Malfunction and Request Management

Always the right solution: Tailor-made, ITIL-conforming services of the highest quality made in Germany

GULP Service Desk_ Order Management_ Icon

Order Management

We offer time-saving, coordinate the replacement of defective hardware for you and procure spare parts and peripherals

GULP Service Desk_ Netzwersupport_ Icon

Network Support

As a premium service provider, we also offer proactive monitoring of your networks in addition to the response to acute disruptions

GULP Service Desk_ Lifecyclemanagement_Icon

Software debugging and hardware management

Our experienced IT specialists from Germany look after your standard applications, individual software, roll-outs or inventories

GULP Ticketrechner _ Icon

GULP Ticket Calculator

We have developed a ticket calculator for interested customers, which offers you a quick and easy cost overview

FOR MORE INFORMATION PLEASE CONTACT US

Send request

 

GULP-Service-Desk-managed-provider-gr  HOW DO YOU PROFIT?

As a specialized managed service provider, GULP Service Desk stands for fast and reliable solutions with over 11 years of experience, produced exclusively in Germany. 

You will benefit from our expertise gained across industries in both corporate environments and medium-sized companies, from our specialization in IT infrastructure and from our sustainable approach towards our well-paid, long-term employees as well as the environment since all our infrastructure runs exclusively on green electricity.

GULP-Service-Desk-VorteileManaged Service Provider with more than 11 years experience
GULP-Service-Desk-VorteileCross-industry IT support from Germany
GULP-Service-Desk-VorteileInitial solution rate of over 70%
GULP-Service-Desk-VorteileISO 27001 certified and ITIL standard
GULP-Service-Desk-VorteileHigh-quality IT expertise
GULP-Service-Desk-VorteileData security

 

GULP_Vertrieb

IT PROFESSIONALS 

High-quality IT expertise
200 trained IT specialists
IT service from Germany

gulp-service-desk_hohe erstlösungsquote

INDIVIDUAL SUPPORT 

Customized IT solutions
Cross-industry IT support

Individual IT solutions

Pikto_Ziel

HIGH QUALITY

Solution rate of over 70%
24/7 availability
ISO 27001 certified

GULP-Service-Desk-managed-provider-gr CONTACT US

 

You want to outsource IT services cost-effectively and benefit from tailor-made and competent solutions? For wishes outside our standard products, we are happy to provide you with an individual offer. Just send us your request, our experts will answer all your questions about our services or offers.

 

 

 

 

 

 

"GULP Service Desk -

Quality made in Germany.

We focus on the IT infrastructure.
You focus on your
actual Buisness."

GULP-Service-Desk-managed-provider-gr WORKFLOW 

 

1. REQUEST 

Your request reaches us through our website, our sales consultants or via email.

2. PLANNING 

Together we analyze your needs and establish all technical and skill-related requirements for your optimal service.

3. NEGOTIATION 

We discuss services, service level agreements like reaction time or languages, as well as pricing and organization.

 

4. CONTRACT 

The results of our negotiations are being recorded in the service contract.

 

5. TRANSITION 

Offering regular feedbacks we take care of every aspect you trust us with.

 

6. PROJECT

Use your About page to help your visitors learn more about you. We all know that people do business with people, not companies.

 

 

GULP-Service-Desk-managed-provider-gr MANAGEMENT TEAM

GULP Service Desk for more than 11 years for fast and reliable help with IT user issues with our experienced team of certified ITIL experts and nearly 200 permanent and trained IT professionals.

GULP-John_Felix_Schuetze

John Felix Schutze

sales director

johnfelix.schuetze@gulp.de

 

GULP-Marcus_Reimann

Marcus Reimann

branch manager

marcus.reimann@gulp.de

GULP-Michael_Commer

Michael Commer

key account manager

michael.commer@gulp.de

 

GULP SERVICE DESK

Specialized service provider in the area of ​​service desk services. We have been delivering fast and reliable IT solutions for our customers for more than 11 years with real IT professionals. We work intersectorally for both corporations and medium-sized companies.