You can calculate the expected costs in advance. The tool currently is only available in German. Click here >

GULP Ticket Calculator


Send request


GULP-Service-Desk-managed-provider-grWHO WE ARE


Do you want to lead your IT services to success in the best possible way? We offer to you the necessary resources and the know-how for your IT operation. For more than 11 years, we have been inspiring our Group customers with our quality and customized services rendered in Germany by providing high-quality and professional IT support. From application support, infrastructure support, client support via mobile apps to proactive and reactive network monitoring or roll-outs: Benefit from experienced and qualified IT professionals, an ISO-certified and established service desk working according to the ITIL standard .

download-corporateDownload our factsheet to find out more about what makes the GULP Service Desk unique.


GULP-Service-Desk-managed-provider-gr OUR IT SERVICES


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IT Support and IT Outsourcing

We support your IT users quickly and competently with an initial solution rate of over 70%

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Malfunction and Request Management

Always the right solution: Tailor-made, ITIL-conforming services of the highest quality made in Germany

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Order Management

We offer time-saving, coordinate the replacement of defective hardware for you and procure spare parts and peripherals

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Network Support

As a premium service provider, we also offer proactive monitoring of your networks in addition to the response to acute disruptions

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Software debugging and hardware management

Our experienced IT specialists from Germany look after your standard applications, individual software, roll-outs or inventories

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GULP Ticket Calculator

We have developed a ticket calculator for interested customers, which offers you a quick and easy cost overview


Send request



GULP-Service-Desk-managed-provider-gr  WHY IT OUTSOURCING

If your IT doesn't work properly, this can lead to production downtimes, potentially high costs and can even jeopardize projects. Disruptions in the IT landscape can hinder your work, cause unnecessary costs and, above all, lead to discontent within your IT department.
There is one solution - high quality IT outsourcing. Specialized providers with the necessary know-how and resources can either aid your IT department supporting your users or completely take over the user support. This way you relieve your admins and ensure optimal support for your users.
IT outsourcing means creating more space for important things and saving expenses. But above all, to get competent solutions quickly. GULP delivers exactly those: GULP Service Desk offers fast and focused support for your IT department.

You can calculate the expected costs in advance. The tool currently is only available in German. 

GULP Ticket Calculator



GULP-Service-Desk-managed-provider-gr  HOW DO YOU PROFIT


As a specialized managed service provider, GULP Service Desk stands for fast and reliable solutions with over 11 years of experience, produced exclusively in Germany. 

You will benefit from our expertise gained across industries in both corporate environments and medium-sized companies, from our specialization in IT infrastructure and from our sustainable approach towards our well-paid, long-term employees as well as the environment since all our infrastructure runs exclusively on green electricity.



GULP-Service-Desk-VorteileManaged Service Provider with 11 years experience
GULP-Service-Desk-VorteileCross-industry IT support from Germany
GULP-Service-Desk-VorteileInitial solution rate of over 70%
GULP-Service-Desk-VorteileISO 27001 certified and ITIL standard
GULP-Service-Desk-VorteileHigh-quality IT expertise
GULP-Service-Desk-VorteileData security





High-quality IT expertise
200 trained IT specialists
IT service from Germany

gulp-service-desk_hohe erstlösungsquote


Customized IT solutions
Cross-industry IT support

Individual IT solutions



Solution rate of over 70%
24/7 availability
ISO 27001 certified

GULP Service Desk. Qualität made in Germany (EN)




GULP Service Desk:
We focus on
IT infrastructure.
You focus on
actual Business.



GULP-Service-Desk-managed-provider-grCONTACT US


You want to outsource IT services cost-effectively and benefit from tailor-made and competent solutions? For wishes outside our standard products, we are happy to provide you with an individual offer. Just send us your request, our experts will answer all your questions about our services or offers.




GULP-Service-Desk-managed-provider-gr WORKFLOW 



Your request reaches us through our website, our sales consultants or via email.


Together we analyze your needs and establish all technical and skill-related requirements for your optimal service.


We discuss services, service level agreements like reaction time or languages, as well as pricing and organization.



The results of our negotiations are being recorded in the service contract.



Offering regular feedbacks we take care of every aspect you trust us with.



Use your About page to help your visitors learn more about you. We all know that people do business with people, not companies.




GULP-Service-Desk-managed-provider-gr MANAGEMENT TEAM

GULP Service Desk for more than 11 years for fast and reliable help with IT user issues with our experienced team of certified ITIL experts and nearly 200 permanent and trained IT professionals.


John Felix Schutze

Head of IT Services



Marcus Reimann

Business Unit Manager IT Services


Christian Brandt

Technical Manager



Specialized service provider in the area of ​​service desk services. We have been delivering fast and reliable IT solutions for our customers for more than 11 years with real IT professionals. We work intersectorally for both corporations and medium-sized companies.